Social Security Administration Case Robert A. Cropf, Jennifer M. Giancola and Christine Latinette DOI: 10.4324/9781315662404-2 Abstract As organizations grow to meet increasing demands for services, old systems and processes can start to break down, resulting in inefficiencies that
Case Study Critique
Oakdale Administrator Case Robert A. Cropf, Jennifer M. Giancola and Coley Lewis DOI: 10.4324/9781315662404-11 Abstract This case examines the political trade-offs and tough decisions that must be made to restore a municipal government to fiscal stability. In an