OL 620 Module Four Short Paper Guidelines and Rubric
Write a short paper addressing job analysis and job evaluation as they relate to employee compensation. Begin by thoroughly reading Chapter 6, including the
case study “Internal Consistency at Customers First” at the end of the chapter. Then write a short paper that adequately answers the following questions:
 Do you think that job analysis and job evaluation will benefit Customers First? Why or why not?
 What is your opinion of Joan’s view on job analysis and job evaluation?
 What do you recommend that the compensation professionals at Customers First do? Why?
Guidelines for Submission: Your paper must be submitted as a 2- to 3-page Microsoft Word document (in addition to a cover page and references) with double
spacing, 12-point Times New Roman font, and one-inch margins. Use at least three sources, which should be cited according to APA style.
Critical Elements Exemplary (100%) Proficient (90%) Needs Improvement (70%) Not Evident (0%) Value
Job Analysis and Job
Evaluation
Meets “Proficient” criteria and
provides thorough rationale
with relevant and specific
examples
Indicates opinion as to whether
job analysis and job evaluation
will benefit Customers First and
provides relevant and/or
specific details in explanation
Indicates opinion, but the
explanation is irrelevant or
lacks specific details
Does not indicate opinion as to
whether job analysis and job
evaluation will benefit
Customers First
30
Joan’s View on Job
Analysis and Job
Evaluation
Meets “Proficient” criteria and
provides thorough rationale
with relevant and specific
examples
Indicates opinion of Joan’s view
and provides relevant and/or
specific details in explanation
Indicates opinion, but the
explanation is irrelevant or
lacks specific details
Does not indicate opinion of
Joan’s view
30
Recommendations Meets “Proficient” criteria and
makes thorough
recommendations with relevant
and specific details in
explanation
Makes recommendations for
the compensation professionals
at Customers First and provides
relevant and/or specific details
in explanation
Makes recommendations, but
the explanation is irrelevant or
lacks specific details
Does not make
recommendations for the
compensation professionals at
Customers First
30
Articulation of
Response
Submission is free of errors
related to citations, grammar,
spelling, syntax, and
organization and is presented in
a professional and easy to read
format
Submission has no major errors
related to citations, grammar,
spelling, syntax, or organization
Submission has major errors
related to citations, grammar,
spelling, syntax, or organization
that negatively impact
readability and articulation of
main ideas
Submission has critical errors
related to citations, grammar,
spelling, syntax, or organization
that prevent understanding of
ideas
10
Total 100%

OL 620 Module 4
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