Briefly discuss the three objectives for developing and implementing performance measurement systems.
REQUIREMENT 2:
How does the balanced scorecard concept help guide logistics managers in the development of a performance measurement system?
REQUIREMENT 3:
Is the ideal of a perfect order a realistic operational goal?
REQUIREMENT 4:
What do you think are the difficulties faced by companies such as Gillette Group and Guinness in developing measurement systems that provide real-time information concerning logistics performance? Consider the Guinness example of measuring on-time delivery rather than on-time shipment in your answer.
Discussion Post