Harrys Tire is one of Canada’s largest firms. They operate four large distribution centers that service over 470 tire retail outlets.
— They recently installed a Yard Management System, which they have integrated with their Warehouse Management System and Transportation Management Systems.
— Their expectation was that improved performance would occur in over-the-road transportation equipment utilization, driver productivity, and warehouse dock/door utilization
As a relatively new logistics employee, you have been asked to develop an evaluation system to measure operational productivity improvement.
–While management does not want a financial impact evaluation, they are interested in developing benchmarks to measure initial and sustainable productivity improvement.
——-You have the job-how would you proceed?—-
