Now that you have defined your operational problem, built your charter, and outlined what data you will be collecting and measuring, it’s time to build your balanced score card. This weeks assignment is to construct a balanced scorecard for your operational problem.
Note: This will be another section of your final paper.
We visited these tools in Week 2 | Chapter 5, please refer back for more information to assist you. Below is the link that will take you to the page in the module:
The Balanced Scorecard
Paper Requirements
- Actual balanced scorecard tool (Please see example below). This must be built in Excel.
- KeyMetrics
- Build metrics being tracked – Building in mock numbers is required, lean on research to educate yourself on how these metrics impact organizations and where you would want your organization to fall in these areas to meet your goals.
- Label scorecard with red/yellow/green – as seen below. Please review in Chapter 4 what these colors help indicate in a scorecard.
- Metrics range that correlate to red/yellow/green
- Identify range, actual and target
- Label scorecard with red/yellow/green – as seen below. Please review in Chapter 4 what these colors help indicate in a scorecard.
- Definition pageto explain the metrics and measurements
- References in APA formatting
- No minimum page requirement but must meet all requirements stated above
- Build metrics being tracked – Building in mock numbers is required, lean on research to educate yourself on how these metrics impact organizations and where you would want your organization to fall in these areas to meet your goals.
Source: Lowder. (2016, October 20). Healthcare Dashboards vs. Scorecards: Use Both to Improve Outcomes. Retrieved May 14, 2020, from https://www.healthcatalyst.com/healthcare-dashboards-vs-scorecards-to-improve-outcomes
View Rubric
| Balanced Scorecard Rubric | ||
| Balanced Scorecard Rubric | ||
| Criteria | Ratings | Pts |
| Content and Focus view longer description |
25 to >13 pts Exceptional Student addresses all items of the assignment. Visually provides a balanced scorecard with clear key metrics, along with a key which describes the goal v. actual metrics. Metrics are labeled clearly with the range laid out with red/yellow/green. 13 to >5 pts Sufficient Student addresses some but not all items of the assignment. Visually provides a balanced scorecard with key metrics, along with a key which describes the goal v. actual metrics. Metrics are labeled clearly with the range laid out with red/yellow/green. The elements above are not fully articulated. 5 to >0 pts Not Sufficient Student fails to meet the requirements of the assignment. |
/ 25 pts |
| Definition Page view longer description |
15 to >10 pts Exceptional Definition page is completed, clearly articulating the metrics and measurements. 10 to >5 pts Sufficient Definition page is completed, not clear articulation of metrics and measurements 5 to >0 pts Not Sufficient Definition page was not completed |
/ 15 pts |
| Organization view longer description |
10 to >7 pts Exceptional Work represents an example for others in respect to assignment format. Follows APA guidelines for formatting and citations when respected sources are used to support ideas. Scorecard is completed in Excel. 7 to >3 pts Sufficient Work follows the appropriate format of the assignment. Follows APA guidelines for citations and formatting with very few exceptions. Scorecard is completed in Excel 3 to >0 pts Not Sufficient Work does not follow the appropriate format of the assignment. No cited sources are used to support ideas, little or no parenthetical documentation. Scorecard is not completed in Excel. |
/ 10 pts |
| Total Points: 0 | ||
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